Service Admin Coordinator Ref: GL416

The Opportunity

Job Role:              Service Admin Coordinator         

Salary:                   £16,000

Location:              South of Leicester

Hours:                   Monday to Friday – 37.5 hours per week.

                                4 shift pattern – 7am to 3pm, 8 to 4pm , 8:30am to 4:30pm and 9am to 5pm
 

The Opportunity
 

Do you have previous experience coordinating engineers? Are you a strong Administrator with excellent customer care skills?  Are you comfortable working within a busy fast paced environment?....... YES?? Then please continue reading.
 

Our client, a national and well-established brand, are immediately recruiting for a Service Admin Coordinator

The Role

You will be responsible for delivering excellent customer service whilst supporting and coordinating service engineers whilst working to SLA’s. Day to day you will be on the telephone, responding to e-mails, and liaising customers and engineers.
 

Your key tasks will include:

  • Receiving service calls from clients and logging call details accurately onto the company system
  • Allocating work to engineers in response to reactive and planned maintenance
  • Managing the allocation of reactive and planned work efficiently and effectively, ensuring this is done in a timely manner and SLAs are met
  • Ensuring time on site for reactive, quoted and planned maintenance works are within contract budgets/spend limits
  • Being the key point of contact for clients and engineers dealing with queries in a polite and professional manner
  • Responsible for identifying and highlighting potential issues with resource, skills and workloads
  • Effective communication with clients to ensure they are kept fully informed with regard to planned maintenance and reactive calls
  • Monitoring and review engineer workloads. As appropriate: manage outstanding jobs, switch jobs between engineers
  • Ensure computer system is kept consistently updated
  • To update client portals ensuring all relevant information is available
  • Liaising with our permits operator to ensure H&S documents in place for attendances
  • To attend courses and other training events in compliance with statutory requirements
  • To attend courses and training events to promote changes to general and technical work practices
  • To undertake further duties as reasonably required for business needs 

The Candidate

  • Would you describe yourself as being resilient with the proven ability of working within a busy office environment?
  • Comfortable at communicating with people at all levels?
  • Are you well organised and pro-active in your approach?

If this role matches your skills and personality fit, then please look no further. I very much look forward to receiving your CV.

Consultant: Gerry Lindup

Apply Now 2018-12-03t13-45-33-00-00 Flowers Associates Ltd.

Apply for Service Admin Coordinator (GL416)



Enter your email address so we can respond to your application.

Enter your phone number so we can contact you to discuss your application or arrange interview as required.

We accept CV uploads in .doc/.docx (Word) and .pdf formats

Enter an additional message to submit with your application here.

Latest Jobs

Management Accounts Supervisor (AF1811)
Location:
N/A
Type:
Permanent
Salary:
£45000.00 - £50000.00
Category:
Financial Services
Management Accounts Supervisor  

Leicester

£45k to £50k + Bens


The...
Payroll Administrator (AF1810)
Location:
N/A
Type:
Permanent
Salary:
£24000.00 - £27000.00
Category:
N/A
Payroll Administrator

Loughborough

£24k to £27k

The Opportunity

A speciali...
Finance Administrator (AF1807)
Location:
N/A
Type:
Permanent
Salary:
£18000.00 - £20000.00
Category:
Print / Packaging
Finance Administrator

Coalville

£18k to £20k

The Opportunity

A lar...
Finance Administrator (AF1806)
Location:
N/A
Type:
Contract
Salary:
£9.00 - £10.00
Category:
Print / Packaging
Finance Administrator x 2

Coalville

£10ph 

Temporary (to permanent)

Commenc...
Product & Contracts Coordinator (GL422)
Location:
N/A
Type:
Permanent
Salary:
£18000.00 - £
Category:
Retail
Product & Contracts Co-ordinator– South Leicester

Are you experience with negotiating and contracting?
<...
Finance Assistant (AF1802)
Location:
N/A
Type:
Permanent
Salary:
£18000.00 - £20000.00
Category:
N/A
Finance Assistant
Leicester LE1
£18k to £20k

The Opportunity
Newly created roles within a...
Junior Planner (GL421)
Location:
Desford,, Leicester
Type:
Contract
Salary:
£9.50 - £
Category:
N/A
 Planning Coordinator – Desford

Monday to Friday 8am to 4pm

Do you have experience in a Planning...
Purchasing Coordinator (KK81)
Location:
N/A
Type:
Permanent
Salary:
£20000.00 - £23000.00
Category:
N/A
Flowers Associates are recruiting on behalf of an engineering company in Loughborough who is looking to hire an experienced P...
Reporting coordinator (GL420)
Location:
N/A
Type:
Contract
Salary:
£10.50 - £
Category:
N/A
 Reporting coordinator – Desford

Excellent opportunity and a quick start for the right candidate!

Senior Finance Assistant (AF1801)
Location:
Leicester, Leicestershire
Type:
Permanent
Salary:
£ - £
Category:
N/A
Senior Finance Assistant 
Leicester LE1
£22k to £24k 

The Opportunity 
N...
Legal Secretary (GL419)
Location:
Leicester, Leicestershire
Type:
Permanent
Salary:
£18000.00 - £22000.00
Category:
Legal
Legal Secretary – Leicester City Centre

 Permanent Role-Full time

Our client is looking to appoin...
Compliance data analyst (GL418)
Location:
N/A
Type:
Permanent
Salary:
£18000.00 - £19000.00
Category:
Recycling
Compliance Data Analyst – South Leicester

Do you have experience in compliance work or a Senior Administrative ro...
Purchase Ledger / Accounts Administrator (AF1800)
Location:
N/A
Type:
Contract
Salary:
£9.50 - £
Category:
N/A
Role: Purchase Ledger Clerk (Temporary)

Area: LE7

Rate: £9.50ph (20 hours per week)

 <...
Service Admin Coordinator (GL416)
Location:
Wigston, Leicestershire
Type:
Permanent
Salary:
£16000.00 - £
Category:
Engineering
Job Role:              Service Admin Coordinator   &nbs...
Trainee Management Accountant (AF1799)
Location:
N/A
Type:
Permanent
Salary:
£22000.00 - £
Category:
Print / Packaging
Trainee Management Accountant

Coalville

£22k

The Opportunity

A large, long estab...
Payroll Administrator (AF1798)
Location:
N/A
Type:
Contract
Salary:
£22000.00 - £25000.00
Category:
N/A
Payroll Administrator

Part Time (25 hours, flexible on days)

£22k to £25k Pro Rata

Ma...
Residential Conveyancing Paralegal (GL414)
Location:
Leicester,
Type:
Permanent
Salary:
£20000.00 - £
Category:
Legal
ROLE: Residential Conveyancing Paralegal

Permanent

Location: Northampton

£20,000
Internal Sales (GL412)
Location:
Loughborough, Leicestershire
Type:
Permanent
Salary:
£18000.00 - £22000.00
Category:
Distribution
Internal Sales– Loughborough

Immediate start for the right person!

Are you self-motivated, enthusiasti...
Supplier Relationship Coordinator (KK78)
Location:
N/A
Type:
Permanent
Salary:
£30000.00 - £35000.00
Category:
Property
Flowers Supply Chain are currently looking to appoint a dynamic Supplier Relationship Coordinator for a growing company in Leicest...
Purchasing Assistant (KK76)
Location:
N/A
Type:
Permanent
Salary:
£20000.00 - £24000.00
Category:
N/A
Flowers Procurement & Supply Chain have partnered with a leading manufacturer in Leicester as they are now looking to appoint...
Administration Assistant (GL408)
Location:
Lutterworth, Leicestershire
Type:
Permanent
Salary:
£15000.00 - £18000.00
Category:
Retail
Administration assistant– South Leicester
Immediate start for the right person!
Are you self-motivated, enthusiast...
Accounts Administrator (AF1791)
Location:
N/A
Type:
Permanent
Salary:
£16000.00 - £18000.00
Category:
Retail
Accounts Administrator
£16,000-£18,500

Our Client, based in South Leicester, is looking to appoint an...
Assistant Tax Manager (AF1790)
Location:
Leicester, Leicestershire
Type:
Permanent
Salary:
£ - £
Category:
Public Practice
Assistant Tax Manager
Leicester
£Neg
Full Time or Part-Time

The Opportunity
Working for a le...
Management Accountant (AF1789)
Location:
N/A
Type:
Permanent
Salary:
£28000.00 - £30000.00
Category:
Retail
Job Title: Management Accountant

Salary: £30K

Full Time Permanent

Location: Lutterwo...
Critical Parts Coordinator (GL390)
Location:
N/A
Type:
Contract
Salary:
£8.76 - £
Category:
N/A
Customer Services Administrator – Desford

Do you enjoy delivering excellent customer service via E-mail and Telep...
Sales Coordinator (GL387)
Location:
Leicester, Leicestershire
Type:
Permanent
Salary:
£14500.00 - £15000.00
Category:
Manufacturing
Are you looking to join a friendly and established firm? Do you have a strong and professional telephone manner with previous expe...

We don't just find people for jobs, we find jobs for people

Tell us you're looking