Customer Services Associates x 2 Ref: GL352
Do you have previous experience within Customer Support and Administration? Have excellent communication skills and the ability of working within a busy working environment?
Our client, a global supplier and distributor are looking to recruit 2 x Customer Service Associates. There is one permanent opportunity available and 1 x 12 month contract role.
- Establish and maintain excellent customer relationships
- Prepare order acknowledgements and order entry
- Prepare customer quotations
- Resolve customer queries/complaints
- Pricing enquiries
- Proof of delivery requests
- Administration of product returns
- Raise credit/debits
- Provide information on product availability
- Any other customer service functions
The successful candidate will:-
- Be able to demonstrate professionalism, confident, telephone skills
- Have the ability to establish and maintain excellent customer relationships
- Customer literacy
- Ability to multi task
- Self-motivated and demonstrates initiative and results oriented
Hours: Monday to Friday 37.5 hours per week
Flowers Associates Ltd.