Office Administrator Ref: GL559
Job Role: Office Administrator
Flowers Associates Ltd.
Location: South of Leicester
Hours: Monday to Friday -40 hour working week
2 x 9am to 6pm
3 x 8am to 5pm
Do you enjoy working in Administration, problem solving and managing a busy workload?
Do you enjoy a busy role with a large variety of tasks assigned to you?
A well-established company in South Leicester are seeking an experienced Office Administrator. This is a busy role but for the right person its will be full of variety and a fun environment to work in.
To compile and collate all the relevant information provided/requested by the Managers to a high suitable standard for clients to receive. To update the database with new information and new prospective clients. To deal with incoming enquiries via telephone and help all other departments where required. You will be responsible for booking in site visits for the Managers. Orders will be input by the administration pool and it is essential that you are able to work as part of a team and be able to multi-task.
Your key tasks will include:
General telephone duties dealing with incoming/outgoing calls.
Handling of customer enquiries via telephone, e-mail, fax or letter.
General administration duties, whilst giving support to Managers, Scheduling Manager and Directors where necessary.
Preparing reports, quotations and letters to be sent on to the client
Updating databases with client details
Assisting with preparing quotations for clients for equipment etc.
Printing out reports on a weekly/monthly basis.
Updating sales spreadsheets
Looking to expand the role, looking into aspects of customer care, and information sources
to get new clients.
Sending out samples and client packs to customers and vetting enquiries
Assisting with uploading news stories and the management of web sites
Do you have the following experience and skills?
Capable of working within a team and on own initiative
Pro-active ability to have a hands-on approach to adapt into the changing needs of the business
Proficiency using all Microsoft Office
Excellent organisational skills.
Ability to multitask and follow company procedures.
Capable of prioritising and managing a large workload.
Exceptional communication skills, via telephone and in writing.
Aptitude to learn new systems is critical