Do you have previous experience within Customer Support and Administration? Have excellent communication skills and the ability of working within a busy working environment?
Our client, a global supplier and distributor are looking to recruit a Customer Service Associate.
This is an excellent opportunity for someone to work in a pivotal role directly supporting the Managing Director of a very established and well-respected SME Distribution company based in NW Leicestershire.
Our client takes great pride in adhering to the highest quality standards; Therefore, it is essential that you have good knowledge of Quality & Compliance standards, ideally this will be at BRC Global Standard but if you can demonstrate that you have implemented other ISO standards within supply chain this will be taken in to account.
This is an exciting opportunity to join an international business working directly within the commercial teams to provide meaningful business data to improve sales and customer service.
Ideally you will have previous knowledge/experience of Healthcare Markets and exceptional skills in analysing data, variances, forecasting, trends, market, sales and other Management Information.
Advanced Excel skills (Macro Level) are a MUST HAVE
Do you have previous experience in Customer Services?
Are you a confident communicator with knowledge and experience of handling customer queries?
Do you have a clear understanding of the FCA Regulations and Guideline?
If so, please keep reading…
Our client is looking to recruit Borrower and Investor Services Agents to join their existing teams, ensuring positive outcomes for all parties and high levels of customer satisfaction in line with required KPI’s and FCA requirements